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Please read below prior to booking your appointment.
If you have any questions, please email us at beautybycyn@iambrace.com

 

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PRE-APPOINTMENT PREPARATION​​

1 Month Preparation

• No botox in the forehead area

• Discontinue Retinol/Vitamin A product and active skin care (ex. anti-aging, etc.)

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2 Week Preparation

• Avoid facials and facial oils

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1 Week Preparation

• Avoid excessive sun exposure

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24 Hour Preparation

• No caffeine, alcohol or blood thinners (ex. coffee, caffeinated tea, pain killers)

• If you are oily, please exfoliate before your appointment

• Do not exercise the day of your appointment

• Minimize your water intake 3 hours before your appointment

• If you drink caffeine, alcohol or blood thinners 24 hours prior to your appointment, service may be refused and subjected to a 100% service charge as a last minute cancellation.

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POST-APPOINTMENT AFTERCARE​​

• Apply a very thin layer of ointment on the brows twice a day using a q-tip starting from the 4th day until all the scabs fall off

• Do not apply make up on the brows until all the scabs fall off

• Do not itch, pick, or pull the scabs – they will fall on their own

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For 7 days

• Do not get the brows wet

• No sweating or working out

• No excessive sun exposure

• After 7 days, you can get them wet, but pat them dry – do not rub

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HEALTH CLEARANCE​

The following are a few issues that will NOT qualify a person for any permanent make up procedure:

• Anyone under the age of 18

• Is currently pregnant, breastfeeding, or nursing

• Has aged skin that is extremely thin or severely wrinkled

• Has had cancer and undergone chemotherapy within the last year 

• Has a present open wound

• Taking steroid medications

• Has a bacterial or viral infection

• Has transmittable; blood conditions like AIDS, HIV, Hepatitis

• Allergic to anesthetics, makeup, colors, tattoo inks, etc.

• Suffer from bleeding disorders such as hemophilia and/or healing disorders

• Suffer from keloid and hypertrophic scarring

• Active skin diseases such as skin cancer, psoriasis, eczema, and undiagnosed aches or blisters

• Currently using or have taken Accutane and other steroids within the past year

 

If you have the following, please consult and obtain a doctor’s note prior to your appointment:

• Is currently pregnant, breastfeeding, or nursing

• Have diabetes and/or under doctor's care

• Have high blood pressure, heart conditions, glaucoma, or mitral valve disorder

• Using blood thinning prescriptions

• Have seborrheic dermatitis

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If you have any of the above conditions, please consult a doctor and bring a doctor’s clearance note. Failure to do so will result in appointment cancellation forfeiting your deposit and a 100% full service charge.

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POLICY

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STUDIO

• There are no guests allowed in the studio.

• Exception: clients who need a translator and clients who have disabilities (upon approval)

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PAYMENT METHODS

• Credit/Debit card (+3.5% processing fee)

• Cash

• Cashapp & Zelle

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LATE POLICY

• Appointments will be canceled and no refunds will be given if the client is more than 15 minutes late to their appointment.

• Anyone who is 15 minutes late will be considered a no-show and will be subject to our cancellation/no-show policy. No exceptions.

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CANCELLATIONS/NO-SHOWS

• Appointments: Cancellations with less than 48 hours notice are subject to a 50% service charge. No-shows and cancellations with less than 24 hours notice are subject to a 100% service charge. Any appointment cancelled within one week of the appointment date will not be able to transfer the deposit amount to a later date. Cancellations must be made via email to beautybycyn@iambrace.com

• Failure to follow the pre-appointment care procedures and notify the artist will result in an automatic appointment cancellation and subject to a service charge.

• To cancel, please email us & include:

  • Your full name

  • Phone number

  • Your appointment info

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RESCHEDULING

• To reschedule and transfer your deposit, please email us at beautybycyn@iambrace.com  7 days before your appointment. Rescheduling may result in a price change depending on the current pricing for that time period. Rescheduling will result in a new price if there is a new price since the last appointment was made.

• Deposits can only be transferred once. A second reschedule will require a new deposit.

• To reschedule please email us & include:

• Full name

• Phone number

• Appointment info (date & time)

• The new date & time you’d like to transfer to based on our availability .

• To reschedule less than 7 days before your appointment, a new deposit will need to be made. You can place a new deposit and book an appointment

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DEPOSITS

• All deposits are non-refundable. No exceptions.

• Deposits for brow appointments may be transferred once if the notice is made 7 days before your appointment. The deposit amount will not be transferred if the notice is made less than 7 days. No exceptions.

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APPOINTMENT CONFIRMATIONS

• Our studio will reach out to you via text 24-48 hours prior to your appointment to confirm your appointment. No response will be considered a cancellation/no-show.

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TOUCH UPS

• Touch up appointments are for existing clients ONLY. If you have previous work by another artist your first session will be considered a cover up/color correction.

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PRICING

• All prices are subject to change without prior notice.

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CREDIT CARD ON FILE POLICY

• A credit or debit card is required to book an appointment. Card information is stored on file for cancellations and no-show fees.

• We ask that clients notify us at least 24 hours before their appointment to avoid losing their deposit.

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POLICY AGREEMENT​

• By booking an appointment you understand and agree to our studio terms and policy.

• Studio policies are subject to change at anytime without notice.