CANCELLATIONS/NO-SHOWS

• Appointments: Cancellations with less than 48 hours notice are subject to a 50% service charge. No-shows and cancellations with less than 24 hours notice are subject to a 100% service charge. Any appointment cancelled within one week of the appointment date will not be able to transfer the deposit amount to a later date. Cancellations must be made via email to beautybycyn@iambrace.com

• Failure to follow the pre-appointment care procedures and notify the artist will result in an automatic appointment cancellation and subject to a service charge.

• To cancel, please email us & include:

  • Your full name

  • Phone number

  • Your appointment info

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RESCHEDULING

• To reschedule and transfer your deposit, please email us at beautybycyn@iambrace.com  7 days before your appointment. Rescheduling may result in a price change depending on the current pricing for that time period. Rescheduling will result in a new price if there is a new price since the last appointment was made.

• Deposits can only be transferred once. A second reschedule will require a new deposit.

• To reschedule please email us & include:

• Full name

• Phone number

• Appointment info (date & time)

• The new date & time you’d like to transfer to based on our availability .

• To reschedule less than 7 days before your appointment, a new deposit will need to be made. You can place a new deposit and book an appointment

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DEPOSITS

• All deposits are non-refundable. No exceptions.

• Deposits for brow appointments may be transferred once if the notice is made 7 days before your appointment. The deposit amount will not be transferred if the notice is made less than 7 days. No exceptions.

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APPOINTMENT CONFIRMATIONS

• Our studio will reach out to you via text 24-48 hours prior to your appointment to confirm your appointment. No response will be considered a cancellation/no-show.

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TOUCH UPS

• Touch up appointments are for existing clients ONLY. If you have previous work by another artist your first session will be considered a cover up/color correction.

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PRICING

• All prices are subject to change without prior notice.

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CREDIT CARD ON FILE POLICY

• A credit or debit card is required to book an appointment. Card information is stored on file for cancellations and no-show fees.

• We ask that clients notify us at least 24 hours before their appointment to avoid losing their deposit.

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POLICY AGREEMENT​

• By booking an appointment you understand and agree to our studio terms and policy.

• Studio policies are subject to change at anytime without notice.